Cancellation and refund policy

Bookings

• Booking a visit is free. You pay at the branch.
• You can cancel or move your booking at any time before it starts, from the link in your confirmation message, or by messaging us on WhatsApp.
• If you cannot come, please cancel so the slot goes to another customer.

Online payments

• When online payment is available and you paid in advance, cancelling at least 24 hours before your booking refunds the full amount.
• The refund goes back to the card or wallet you paid with, within 14 days.
• Once the service is done, the amount is not refunded; the warranty terms apply instead.

Questions? Message us on WhatsApp: 01555520880